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Vacancy Search (VPOS)
PUBLIC HEALTH, DEPARTMENT OF
Title: PROGRAM TECHNICIAN II |
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Job Description: This position requires the incumbent maintain consistent and regular attendance; communicate effectively (orally and in writing if both appropriate) in dealing with the public and/or other employees; develop and maintain knowledge and skill related to specific tasks, methodologies, materials, tools and equipment; complete assignments in a timely and efficient manner; and, adhere to departmental policies and procedures regarding attendance, leave, and conduct. Under general supervision of the Supervising Program Technician II. The Program Technician II (PT II) reviews and process the more complex assignments such as; reviewing and processing citations, complex licensing activities, multiple data system entry, analysis function and provide technical assistance to health care providers, patients’ family members. Enter renewal survey information into Federal Computer Network, ASPEN CENTRAL OFFICE SYSTEMS (ACO), ASPEN COMPLAINT TRACKING SYSTEM (ACTS)- enters updates, complaints, change of addresses, etc Maintain log of activities. This is a federal computer-operated modem system that the PT II must program for compatibility to our department in-house computer system in order to input or retrieve information. It is a complex data entry system, which operates with its own Hotline trouble-shooting staff. The PT II would be expected to analyze a problem and determine when the problem is a modem, telecommunications problem, a systems problem or a problem with the federal system based in Baltimore, then contact the appropriate agency. Processes surveys for all health facility types (SNF, ICF, GACH, HHA, Surgical Clinics, APH, PTIP, etc.). Enters Federal deficiencies via diskette into ASPEN, corrects and formats evaluators’ narratives; enters state regulations into ACO, types deficiency narratives. Responsible for all areas of process, including typing appropriate cover letter for survey, copying, and mailing. Upon receipt of facility’s Plan of Correction, assembles survey packet for entry into ACO or if initial, forwards packet to Center for Medicare and Medicaid Services CMS, and/or Provider Certification Section. Responsible for establishing both licensed and unlicensed facility files in ELECTRONIC LICENSING MANAGEMENT (ELMS) with assignment of I.D. number. This includes PTIP, ASC, O.T., etc. Responsible for producing a number of reports for L&C and other public agencies, i.e., surveys, Facility Profiles, Citation Reports, etc. Also produces numerous reports from ACTS system; facility reports for survey purposes, weekly and monthly reports for district activity and updating. Responsible for establishing certification records in ASPEN (ASE) system. Enters renewal information and terminations. Maintains information in computer system for Certification & Transmittal form (C&T), organizes with appropriate survey forms, processes for signature by evaluator and supervisor, and forwards to Center for Medicare and Medicaid Services (CMS) and Provider Certification Section when appropriate. Additional Information:
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