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Equal Opportunity to all regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, or sexual orientation. It is the objective of the State of California to achieve a drug-free state workplace. Any applicant for State employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing civil service, and the special trust placed in public servants. |
Vacancy Search (VPOS)
PUBLIC HEALTH, DEPARTMENT OF
Title: PROGRAM TECHNICIAN |
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Job Description: Responsible for interpreting and entering complaints and special incidents for all health facility types from complainants by mail, telephone, and in person. Enter information into the Electronic Licensing Management Systems (ELMS). Analyze complaints to process in a timely matter in reference to a priority #1, #2, etc. Distribution and assignment of complaint to the appropriate supervisor and evaluators. Responsible for updating complaint files and notifying all agencies of results of the investigation. Responsible for setting up appeal hearings and notifying all parties required. Keep records of all outstanding complaints to make sure that all complaints are done in a timely manner. Enter complaints into the Online Data Input and Edit system by aggregating information from several complaints and combining them as one and forwarding necessary paperwork to the Center for Medicare and Medicaid Services. Trained as back up for citation processing. Back-up for timekeeping and travel claims. Responsible for maintaining files for all related duties, establishing new files, purging files and arranging for the destruction of files according to Department policy. Responsible to answer office telephones when assigned. Type complex survey information into ELMS. Surveys consist of inputting between 35 and 80 pages of Federal and State regulation codes. Mail out survey to responsible party. Responsible for office procurements, forms, supplies and inventory. Responsible for special purchase orders, contracts, vendors for price/delivery. Process shipments, store and conduct inventory, process paperwork to Business services and Accounting. Maintains property cards on staff for inventory of material/equipment, i.e., cameras, manuals. etc. Eligible candidates are: Current state employees with status in the above classification or lateral transfers from an equivalent class, former state employees who can reinstate into this class or persons who are reachable on a current employment list for this classification. **CANDIDATES WHOSE ELIGIBILITY IS BASED ON AN EMPLOYMENT LIST MUST SUBMIT A COPY OF THEIR EXAMINATION RESULTS, INDICATING THEIR TEST SCORE.** All interested applicants must submit a standard State Application Form STD 678 (with original signature), and must clearly indicate the basis of their eligibility in line item number 12 (explanation) of the STD 678. Applications without eligibility information will not be considered. Appointment is subject to SROA and State surplus policies. Surplus candidates must submit copy of surplus status letter. Applications will be screened and only the most qualified candidates will be interviewed. ***PLEASE INDICATE THE POSITION NUMBER ON YOUR APPLICATION (STD 678).
**Note**: This position will be filled in accordance with Executive Order S-09-08. Salary posted is actual base pay of classification; Executive Order S-13-09 implementing State Employee Furloughs will reduce salary received through June 2010.
Special Requirements: RPA 09-L&C-2525 |
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